Privacy Policy

Bishop’s Castle Walking Festival

Customer Data Privacy Policy


Bishop’s Castle Walking Festival (BCWF) is committed to upholding the Data Protection principles of good practice. Protecting your privacy is important to us and we strive to keep all information relating to you confidential in accordance with this statement and the law. As part of the normal operation of our services you may voluntarily provide us with information about yourself. The purpose of this Data Privacy Policy is to explain what personal data we collect about you, how that personal data might be used and how we protect your personal data and privacy.

Who are we?

BCWF organises the annual Walking Festival which promotes Bishop’s Castle as a key walking venue.  A variety of walks on offer: short, medium, long, energetic and challenging.

What is the legal basis for processing your personal data?

Processing is necessary for the performance of a contract (i.e. the processing of ticket bookings and provision of a guided walk) and legitimate interest (for keeping you updated about your booking and future events).

How do we process your personal data?

BCWF complies with its obligations under the General Data Protection Regulations (GDPR) by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining unnecessary data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

BCWF only collects personal information about you when you specifically provide us with such information on a voluntary basis. The information that we collect includes:

  • Name
  • Address
  • Email
  • Contact number
  • Emergency contact details

We use your personal data for the following purposes:

  • To process ticket bookings
  • To send you email communication regarding your booking (eg. to advise you of an event cancellation)
  • To assist you with any query that you may have with your booking or payment
  • We may also use your data to perform quality assurance, sales analysis or other business analysis.

Sharing your personal data

BCWF will not use your contact details for any third party marketing activities and does not sell Customer contact details to Third parties. BCWF will only use this information to notify you of any changes to the event, to address any queries or to notify you of forthcoming events.

Marketing Activities

During the booking process, BCWF will ask if you would like to be included on their mailing list. If you decide to opt in, you agree that BCWF can send you information regarding future Walking Festivals, until such a time that you indicate to them a preference not to receive further information.

How long do we retain your personal data?

BCWF will keep your Personal Data for no longer than reasonably necessary and will delete your contact information on your instruction.

Contact Details

To exercise any relevant rights, queries or complaints regarding BCWF and the handling of your Personal Data, please contact:

c/o Mr I. Kidd
White Grit


Last modified on Wed 24thJanuary 2019